Refunds & Cancellation

Date Transfers

We offer free transfers to another date with a minimum of 24 hours' notice. To request a date transfer, contact us at [email protected] or via the contact page before your booked crawl date.

Refunds

Refunds are handled on a case-by-case basis. If you are unable to attend and cannot transfer to another date, please get in touch as soon as possible and we will do our best to help.

Refunds are not guaranteed for no-shows or cancellations made with less than 24 hours' notice.

Cancellations by Ebrius™

In the unlikely event that we need to cancel a crawl (e.g. due to extreme weather or unforeseen circumstances), all affected ticket holders will be offered a full refund or a free transfer to another date.

Removal from the Crawl

We reserve the right to remove any participant from the crawl without refund if they are behaving in a way that is disruptive, aggressive, or unsafe to other guests or staff. This includes excessive intoxication before the crawl begins.

Contact

For any refund or cancellation queries, contact us at [email protected].